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Certificate II in Community Services – CHC22015

6 weeks
All levels
0 lessons
0 quizzes
0 students

Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.

The Certificate II in Community Services (CHC22015) is a great choice for students wanting a pathway into the workforce as community services workers. Students gain the foundation skills required to communicate with clients and exchange routine information, as well respond to their immediate needs. The course places a great emphasis on interpersonal skills, personal safety and working with people from different cultural backgrounds.

The Certificate II in Community Services (CHC22015) is a nationally recognised training qualification and part of the official Community Services Training Package.


Assistant Community Services Worker – This qualification is part of the Community Services Training Package. It may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.


6 months – Students are expected to spend approximately 10 study hours per week.

Course overview

Total number of units = 9 (5 core units & 4 elective units)

CORE UNITS (5 units)

Code Name
BSBWOR202 Organise and complete daily work activities
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety



Code Name
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCPRT001 Identify and respond to children and young people at risk

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