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Certificate IV in Community Services – CHC42015

10 weeks
All levels
0 lessons
0 quizzes
0 students

Get a head start on your career in community services with this intermediate-level course. This qualification will give you the practical skills and knowledge to work with a diverse range of people in community, residential and health care settings. It will also equip you with the foundation skills required to undertake further study in the field.

This qualification prepares you for taking up a role within the community services sector as a community service worker who designs and delivers person-centred support services to individuals and groups. The support could include advocacy or interventions to individual clients, groups or communities across a range of services. This course will qualify you to work within a community development framework, plan and conduct group activities, and work with people from diverse backgrounds. 


Successful completion of this course will give you the skills to seek employment in a variety of community services settings, or in social housing. 

Work may take place in a range of community service areas such as:

  • Mental health
  • Domestic violence
  • Alcohol and other drugs
  • Child protection, youth, casework 
  • Case management contexts
  • Community services worker
  • Health education officer
  • Family support worker


18months – Students are expected to spend approximately 10 study hours per week. 


Total number of units = 15 (7 core units & 8 elective units)

CORE UNITS (7 units)

Code Name
CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Assess co-existing needs
CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS003 Maintain work health and safety



Code Name
CHCCCS009 Facilitate responsible behaviour
CHCCCS019 Recognise and respond to crisis situations
CHCCCS020 Respond effectively to behaviours of concern
CHCCOM001 Provide first point of contact
CHCDIS007 Facilitate the empowerment of people with disability
CHCGRP002 Plan and conduct group activities
CHCMHS001 Work with people with mental health issues
CHCPRP003 Reflect on and improve own professional practice

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