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Diploma of Community Services – CHC52015

10 weeks
All levels
0 lessons
0 quizzes
3 students

Take the next step in your career in the community services sector with this advanced qualification. This course will give you the high-level skills needed for a role with a community organisation.

This course gives you high-level communication skills, and the ability to develop strategies to work with at-risk groups within the community. You will also gain valuable research skills and be taught how to work within legal and ethical frameworks. This course provides the skills and knowledge essential to undertake case management in the Community Services Industry. You will use your skills and knowledge to develop relationships with clients, coordinate services for your clients, network with other agencies and services, support your team in work health and safety and ethical conduct.

This qualification is designed for people who are currently working in the community services sector and aim to advance their career within the industry. It will give you the knowledge and skills you need to lead teams, supervise other community services workers and undertake project work which requires an understanding of budget management and financial planning to the required level.

To achieve this qualification, the candidate must have successfully completed the unit CHCDEV002, Analyse Impacts of Sociological Factors on Clients in Community Work and Services. Part of the assessment requirements for the unit CHCDEV002, requires the student to complete at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Completion of the requirements for CHC52015 – Diploma of Community Services may lead to further study options in the Social Sciences including the Bachelor of Social Work.


Career opportunities include work positions in the fields of Community Services:

  • Mental Health
  • Child Protection
  • Alcohol and Other Drugs
  • Domestic Violence and Youth services.
  • Community Case Manager
  • Community Services Coordinator
  • Team Leader
  • Community Program Coordinator

This may also include working in areas such as:

  • Child and family services
  • Domestic violence
  • Employment support
  • Community development
  • Migrant services


18months – Students are expected to spend approximately 10 study hours per week.


Total number of units = 16 (8 core units & 8 elective units)


CORE UNITS (8 units)

Code Name
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on client in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety



CHCADV002 Provide advocacy and representation services
CHCCCS019 Recognise and respond to crisis situations
CHCGRP002 Plan and conduct group activities
CHCMGT003 Lead the work team
CHCMHS001 Work with people with mental health issues
CHCPOL002 Develop and implement policy
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCPRP004 Promote and represent the services


100 hours of work placement required

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