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CHC32015 – Certificate III in Community Services

10 Weeks
All levels
0 lessons
0 quizzes
0 students

Get out amongst the community sooner with this entry level qualification. This course is perfect for people who want to work in community services, or those looking for the foundation skills necessary to complete further studies in the field.

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

You’ll gain skills, which will enrich the lives of clients. These skills range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle. 

You’ll learn to:

  • Work with diverse people
  • Promote Aboriginal and Torres Strait Islander cultural safety
  • Assess the co-existing needs of the client
  • Respond to client needs
  • Communicate and work in the health and community services sector
  • Facilitate the interests and rights of clients
  • Adhere to workplace health and safety
  • Facilitate the empowerment of people with disabilities
  • Work with people with mental health issues
  • Develop and maintain networks and collaborative partnerships
  • Reflect on and improve own professional practice


Careers and titles vary across different areas within the Community Services Industry based upon your area of expertise. The CHC32015 Certificate III in Community Services qualification can lead to an array of career opportunities with job titles such as;

  • Community care worker
  • Residential support worker
  • Indigenous youth/ support worker
  • Youth support worker
  • Aboriginal Youth Worker
  • Accommodation Support Worker
  • Personal Care Worker
  • Recreational Activities Worker
  • Aboriginal Community Development Worker
  • Welfare Support Worker


18 months – Students are expected to spend approximately 10 study hours per week.


Total number of units = 12 (5 core units & 7 elective units)

CORE UNITS (5 units)

Code Name
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment


Code Name
CHCADV001 Facilitate the interests and rights of clients
CHCCCS009 Facilitate responsible behaviour
CHCCCS019 Recognise and respond to crisis situations
CHCCOM001 Provide first point of contact
CHCGRP001 Support group activities
CHCMHS001 Work with people with mental health issues
CHCYTH001 Engage respectfully with young people

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