This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
This qualification may provide an appropriate pathway into higher level qualifications, such as those in aged care, mental health, disability and home and community care.
As a Community Services Worker you are employed in a job where you can empower groups in your community. This role is a rewarding job and a great way to give back to your community by making a difference in people’s everyday
lives.
JOB PROSPECTS
Successful completion of this course may enable you to progress towards Graduate Certificates and to continue work efficiently within the Community Services Sector which may include the following occupational titles:
- Support Worker (Community Services)
- Domestic Violence Worker
- Case Worker (Community Services)
- Community Education Worker
- Personal Adviser
- Case Worker (Community Services)
- Outreach Officer
- Women’s Health Educator
- Court Support Worker
- Health Education Officer
- Welfare Support Worker
COURSE DURATION
18months – Students are expected to spend approximately 10 study hours per week.
COURSE OVERVIEW
Total number of units = 15 (7 core units + 8 elective units)
CORE UNITS (7 UNITS)
| Code | Name |
|---|---|
| HLTWHS002 | Follow safe work practices for client care |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCCOM002 | Use communication to build relationships |
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
OUR ELECTIVE UNITS (8 UNITS)
| Code | Name |
|---|---|
| CHCMHS001 | Work with people with mental health issues |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS009 | Facilitate responsible behaviour |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach |
| CHCDIS012 | Support community participation and social inclusion |
| CHCCCS044 | CHCCCS044 Follow established person-centred behaviour supports |
| CHCDIS017 | Facilitate community participation and social inclusion |
