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CHC42021 – Certificate IV in Community Services

10 Weeks
All levels
0 lessons
0 quizzes
2 students

This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

This qualification may provide an appropriate pathway into higher level qualifications, such as those in aged care, mental health, disability and home and community care.
As a Community Services Worker you are employed in a job where you can empower groups in your community. This role is a rewarding job and a great way to give back to your community by making a difference in people’s everyday


Successful completion of this course may enable you to progress towards Graduate Certificates and to continue work efficiently within the Community Services Sector which may include the following occupational titles:

  • Support Worker (Community Services)
  • Domestic Violence Worker
  • Case Worker (Community Services)
  • Community Education Worker
  • Personal Adviser
  • Case Worker (Community Services)
  • Outreach Officer
  • Women’s Health Educator
  • Court Support Worker
  • Health Education Officer
  • Welfare Support Worker


18months – Students are expected to spend approximately 10 study hours per week.


Total number of units = 15 (7 core units + 8 elective units)



Code Name
HLTWHS002 Follow safe work practices for client care
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCCOM002 Use communication to build relationships
CHCADV001 Facilitate the interests and rights of clients
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCPRP001 Develop and maintain networks and collaborative partnerships


Code Name
CHCMHS001 Work with people with mental health issues
CHCCCS004 Assess co-existing needs
CHCCCS009 Facilitate responsible behaviour
CHCCCS019 Recognise and respond to crisis situations
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 Support community participation and social inclusion
CHCCCS044 CHCCCS044 Follow established person-centred behaviour supports
CHCDIS017 Facilitate community participation and social inclusion

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