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CHC52021 – Diploma of Community Services (Child, Youth and Family Welfare)

10 Weeks
All levels
0 lessons
0 quizzes
2 students

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.



Successful completion of this course may enable you to progress towards Graduate Certificates and to continue work efficiently within the Community Services Sector which may include the following occupational titles:

  • Senior Youth Worker
  • Community Developoment Worker for Social Housing
  • Community Work Coordinator
  • Coordinator of Volunteer Work
  • Team Leader
  • Community Case Manager
  • Care Team Leader
  • Youth Housing Support Worker
  • Community Recreation Coordinator
  • Case Coordinator (Community Services)
  • Family Services Coordinator
  • Housing Manager


18months – Students are expected to spend approximately 10 study hours per week.


Total number of units = 20 (12 core units + 8 elective units)



Code Name
HLTWHS003 Maintain work health and safety
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCPRP003 Reflect on and improve own professional practice
CHCCCS007 Develop and implement service programs
CHCLEG003 Manage legal and ethical compliance
CHCCCS004 Assess co-existing needs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCMGT005 Facilitate workplace debriefing and support processes


Code Name
CHCADV002 Provide advocacy and representation services
CHCCOM003 Develop workplace communication strategies
CHCMGT003 Lead the work team
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCPRP004 Promote and represent the services

Group C – Child, Youth and Family Welfare – Specialisation

Code Name
CHCPRT025 Identify and report children and young people at risk
CHCPRT027 Work collaboratively to maintain an environment safe for children and young people
CHCMHS013 Implement trauma informed care

OR General Electives

Code Name
CHCGRP002 Plan and conduct group activities
CHCMHS001 Work with people with mental health issues
CHCPOL002 Develop and implement policy

200 Hours of work placement required

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